Privacy Policy

DNS Academy (operated by the Uganda DNS Forum and Infinity Computers and Communications Company (i3C)) respects your privacy and is committed to protecting your personal data in accordance with the Data Protection and Privacy Act, 2019 of the Republic of Uganda and internationally recognized data protection principles. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use DNS Academy.

We collect only the information necessary to deliver educational courses, manage cohort enrollments, and issue verifiable certificates:

• Account & Profile Information: Your full name, email address, telephone number, organization/university/company name, and account role (Student or Instructor/Mentor).
• Academic & Enrollment Records: Courses enrolled in, lesson completion timestamps, quiz assessment scores, and issued certificate verification records.
• Instructor Studio Submissions: Professional bio, authored courses, lesson materials, and syllabus metadata submitted by instructors.
• Security & Technical Logs: Encrypted password hashes, optional Time-based One-Time Password (TOTP) Two-Factor Authentication (2FA) status, and standard session cookies required for secure login.

Your personal data is processed strictly for legitimate educational and operational purposes:

• Creating and managing your Student Dashboard or Instructor Studio account.
• Tracking your module completion progress and grading knowledge evaluations.
• Generating and verifying official DNS Academy Certificates of Completion bearing your full name and completion date.
• Facilitating onboarding, voucher allocation, or sandbox access for external cloud and technical certification cohorts.
• Sending essential transactional notifications, such as account approval updates or course enrollment confirmations.

DNS Academy does not sell or rent learner personal data to third-party marketers. When you explicitly enroll in an External Partner / Cohort Track (such as tracks partnered with Google Cloud, Amazon Web Services, Microsoft, ICANN, or ISOC), your name, email address, and organization may be shared with the designated cohort coordinator or accredited partner platform solely to provision your learning access and verify completion.

We implement administrative, technical, and physical safeguards to protect your personal data against unauthorized access, alteration, or disclosure. All users can enable Google Authenticator (TOTP) Two-Factor Authentication (2FA) directly from their Profile & Security settings for enhanced account protection.

DNS Academy uses essential WordPress authentication and session cookies to keep you securely signed in as you navigate between course lessons, quizzes, and dashboards. Embedded video lectures (e.g., from YouTube or Vimeo) may set standard media playback cookies when played.

We retain your enrollment and certification records so that you can access your transcripts and verify your certificates at any time. Under Uganda's Data Protection and Privacy Act, you have the right to:

• Access and review your personal profile information directly in your Student Dashboard or Instructor Studio.
• Update or correct your name, phone number, email address, and organization at any time.
• Request deletion of your account or restriction of processing by contacting the DNS Academy Secretariat.